Software Maintenance

For almost all TIMESYS software products, we offer tailor-made maintenance solutions that ensure that your software is always state-of-the-art and that it meets the ever-increasing requirements for security. These optimize the availability of your IT infrastructure and thus guarantee the smooth running of your business processes and your profitability

TIMESYS Software-Wartung

The three essential pillars of our service promise

1. Access to new features, updates, optimizations and bug fixes

All TIMESYS products are continuously updated and optimized. Updates are occasionally needed to ensure compatibility and / or to respond to changes in third-party software. In addition, our source code also occasionally needs to be updated to ensure that our products always deliver the optimal performance and solution. You will automatically have access to the latest product versions and updates as well as further optimizations and bug fixes.

2. Complete support protection

You benefit from our support via remote maintenance, hotline and e-mail. We make sure that your IT issues are resolved quickly by qualified and experienced support staff to minimize your downtime. Our experts are not only available to you for purely technical inquiries, but also to help you with general questions about implementation or application. Our service gives you the peace of mind that your company’s data and infrastructure are continually protected and you can focus on the essentials.

3. Comprehensive compliance (compliance with current laws and guidelines)

As part of our applications and processes, we ensure compliance with legal requirements and industry-specific guidelines. Of course, ensuring the integrity of your information technology systems is guaranteed. All software solutions must comply with the current regulatory compliance requirements in different countries. Among other things, compliance requirements require proof that IT infrastructures are secure and secure, that data is invariably in their original state, and that systems for resilience have been implemented. Our software maintenance agreements ensure your system is up to date with the latest security patches and relevant updates. Audits, stress tests and risk analyzes are prepared as a precautionary measure.

With a software maintenance contract you protect your investments, your IT network, your processes and the performance of your company.

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