Hardware Maintenance

Maintenance offers TIMESYS
Business
Bring-in maintenance
The repair is basically carried out at the TIMESYS Düsseldorf plant and includes repair time, replacement of defective components, wearing parts – such as certain readers and keyboards. Optionally, a loaner or replacement device can be provided to bridge the repair time.

Premium
+ On-site maintenance
In addition to our business service, the repair is usually carried out at the customer. It includes the removal of hardware faults and damage, replacement of defective components, wearing parts – such as certain readers and keyboards – as well as a final functional test.

Preventive
+ Plus preventive maintenance
As with our premium service all functions of the bring-home and on-site maintenance contract are already included, but available here additional maintenance and cleaning of the terminals once a year and a fixed inspection time and regular check-ups at the site.

The nationwide TIMESYS service network guarantees the shortest response times and highest system availability